Last update: October 12, 2019

The purpose of these conditions is to set the terms according to which Lisa Motte Artisan Bijoutière sells 3 Micron gold-plated designer jewelry to her customers (hereinafter referred to as "the Product (s)") through the website www .lisamotte.com (the “Site”).

Phone 0626591070; Email: lisa.motte@me.com (hereinafter “Lisa Motte Artisan Jeweler”).

Acceptance of these general conditions of sale ("GTC") implies full and unreserved acceptance by the Customer of these GTC

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All orders on the Site are subject to these T & Cs. We reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and / or changes on our website. It is your responsibility to check this page periodically to see if any changes have been made. Your continued use of the website or your access to it after the publication of any modification constitutes your acceptance of these modifications. The conditions applicable to the order of a Product by a Customer are those in force on the day of the ordered.

Our store is hosted on WIX. They provide us with the e-commerce platform that allows us to sell our products and services to you.

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1. OBJECT

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These T & Cs exclusively govern the sales made by Lisa Motte Artisan Bijoutière of the Products offered to buyers having the status of consumers (hereinafter the "Customer (s)) on the Site and specify the conditions of order, payment, delivery and management of any returns of products ordered by Customers.

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The GTC are enforceable against the Customer who declares to have read and accepted them by checking the box "I accept the General Conditions of Sale" before implementing the online ordering procedure.

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2. CLIENT

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The Client of the Site must be a consumer, a natural person of full age and legally capable. The Customer must, during his first order on the Site, open a customer account. For each order, the Customer must complete an order form specifying certain mandatory fields so that his order for Products can be taken into account by Lisa Motte Artisan Bijoutière.

The information communicated to Lisa Motte Artisan Bijoutière within the framework of the opening of his customer account and during each of his orders must be complete, exact and up to date.

Lisa Motte Artisan Bijoutière reserves the right not to follow up an order if the latter does not come from a customer meeting the criteria set above.

Use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit worms, viruses or any other code of a destructive nature.

You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devices. Credit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. express written notice from us.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.

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3. PRODUCTS

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The essential characteristics of the products are presented on the Site within each of the product sheets. This site may contain certain previous information. This prior information, by nature, is not up to date and is provided for informational purposes only. We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. We reserve the right, but are not obligated to do so, to limit the sales of our products or services to any person, and in any geographic region or jurisdiction. We could exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions and product prices are subject to change at any time without notice, at our sole discretion. We reserve the right to stop offering a product at any time. Any service or product offer presented on this site is void where prohibited by law.
We do not guarantee that the quality of any products, services, information, or any other merchandise that you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected. The products are handmade which generates slight imperfections.

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The content of this site is provided for information only. If the Customer has any questions, they can contact Lisa Motte Artisan Bijoutière by phone at 0626591070 or by email at: lisa.motte@me.com

4. ORDERING PROCESS

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To order, the following steps must be followed:

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• the Customer walks on the Site and adds the Product to his basket, specifying the quantity;

• the Customer checks the nature of the Products added to the basket;

• to delete an article, the Customer must click on “Delete” and to change the number of articles, modify the quantity and click on “Update”;

• the Customer can then finalize his order or choose to continue his purchases;

• To conclude the purchase contract and finalize the order, the Customer complete the order form and indicate the personal data required for the order;

• the Customer must choose his mode of delivery;

• the Customer must choose his method of payment;

• it is up to the Customer to check the details of the order and in particular the total price of his order, taking into account the price of the Products, the delivery terms and costs, VAT, the Product in particular in terms of quantity;

• the Customer must read and accept the GTC;

• The Customer proceeds to payment.

Product prices are indicated on the Site in euros, including VAT, but excluding customs charges and other taxes. Customs charges and other taxes must be paid by the Customer directly to the carrier depending on the country of destination.

It is the Customer's responsibility to verify the accuracy of the information they provide.

Lisa Motte Artisan Bijoutière reserves the right to refuse, cancel and terminate orders at any time for legitimate and legal reasons.

Lisa Motte Artisan Bijoutière will also be entitled to refuse any order placed by a Customer with whom there is a dispute relating to the payment of a previous order as well as any order that does not comply with these T & Cs.

In these cases, Lisa Motte Artisan Bijoutière will inform the Customer by telephone or by e-mail.

In the event that the Products presented on the Site are no longer available or for sale at the time of sending your order, Lisa Motte Artisan Bijoutière must notify you promptly, and in any case, within thirty working days from the day depending on your order, the possible unavailability of the products ordered. In the event of payment of the price, Lisa Motte Artisan Bijoutière will reimburse you for all the sums advanced for unavailable Products or will make your piece to order.

The contract is deemed to have been concluded upon receipt by Lisa Motte Artisan Jeweler of the order after Lisa Motte Artisan Bijoutière has verified the accuracy of the data relating to the order.

After validation of your order, an acknowledgment of receipt will be sent by email to the Customer, containing a summary of the order information (essential characteristics of the product, price, means of payment, right of withdrawal, delivery times and costs).

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5. PAYMENT

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The Site offers payment by Credit Card. When the order is finalized, Lisa Motte Artisan Bijoutière confirms the payment by sending the Customer a summary email.

The prices displayed on the site are expressed in euros, all taxes included. The costs of packaging, order processing and shipping are indicated before validation of the order.

Lisa Motte Artisan Bijoutière may modify the prices of the Products at any time and without notice, in particular due to changes in the economic, legislative and fiscal framework as well as the price of gold which influences the price of gilding and plating. The Products are invoiced on the basis of the price in force when the Customer places an order.

The Products remain the full and entire property of Lisa Motte Artisan Bijoutière until full receipt of the price of each order.

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Payment for purchases is made via the secure platform of our partners Stripe and Paypal.

For delivery outside the European Union, the Customer must pay customs duties or other taxes due on the occasion of the importation of the products into the country of the place of delivery. The related formalities are also the sole responsibility of the Customer. The Customer is solely responsible for checking the possibilities of importing the Products ordered with regard to the rights of the territory of the country of delivery.

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6. DELIVERY

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The Products are delivered to the delivery address indicated on the order form.

The package is delivered by Colissimo to the Customer and is delivered to the recipient against signature of a delivery slip. No delivery can be made to a hotel or post office box address.

What are the delivery times ?

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If the part is not in Stock, it is made to order, manufacturing may take 2-3 weeks maximum. From the dispatch of the order count 2 - 4 working days.

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It is specified that any change of delivery address made by the Customer after the order has been registered may lead to an extension of the delivery time.

Failing for Lisa Motte Artisan Jeweler to be able to deliver on the date indicated or within the time period indicated when ordering, the Customer will have the possibility of obtaining the cancellation of the order under the conditions provided for in article L 216-2 of the Consumer Code, that is to say by registered letter with acknowledgment of receipt, after having ordered Lisa Motte Artisan Bijoutière to make the delivery within a reasonable time by registered letter with acknowledgment of receipt, without Lisa Motte Artisan Jeweler did not comply.

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7. RECEPTION OF PRODUCTS

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Upon receipt of the Product, the Customer must immediately check, in the presence of the carrier, the condition of the packaging and the Product delivered.

If, at the time of delivery, the packaging is damaged, torn or opened, the Customer must then check the condition of the Products it contains. If these Products have been damaged, the Customer must absolutely refuse the package and note a reservation on the delivery slip: damage, missing item, damaged package, broken item, etc. This check is deemed to have been carried out once the Customer, or a person authorized by him, signed the delivery slip.

The Customer must then confirm by registered mail his reservations to the carrier at the latest within three days, not including public holidays, following the date of receipt of the Products and send a copy of this letter to Lisa Motte Artisan Bijoutière.

Failure to comply with said deadline does not hinder the recourse that the Customer may have against Lisa Motte Artisan Bijoutière to obtain the exchange or reimbursement of the Products in the event of damage or anomaly to the Product at the time of its delivery. Likewise, the Customer always benefits from his right of withdrawal under the conditions of article 9 above.

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8. GUARANTEES

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For any request relating to commercial and legal guarantees, please contact:

Lisa Motte Artisan Bijoutière, 12 avenue Benoit Levy 94160 Saint-Mandé - Telephone 0626591070 (cost of a local call in mainland France, indicative rate from a landline, subject to change depending on the operator) - email: lisa.motte @ me.com

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8.1. LEGAL GUARANTEES

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Unless he is a legal person or a natural person acting for purposes falling within the scope of his commercial, industrial, craft or liberal activity, the Customer benefits in any case from the legal guarantees on the basis of which he can act. Lisa Motte Artisan Bijoutière is thus liable for any lack of conformity and hidden defects under the conditions provided for respectively by articles L 217-4 and following of the Consumer Code and 1641 and following of the Civil Code.

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Article L 217-4 of the Consumer Code: The seller is required to deliver goods in accordance with the contract and is liable for any lack of conformity existing at the time of delivery. It also responds to any lack of conformity resulting from the packaging, assembly instructions or installation when this has been charged to it by the contract or has been carried out under its responsibility.

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Article L 217-5 of the Consumer Code: To comply with the contract, the good must: 1 ° Be suitable for the use usually expected of a similar good and, where applicable: - correspond to the description given by the seller and possess the qualities that he presented to the buyer in the form of a sample or model; - present the qualities that a buyer can legitimately expect given the public statements made by the seller, the producer or his representative, in particular in advertising or labeling; 2 ° Or have the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.

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9. CUSTOMER'S RIGHT OF WITHDRAWAL

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The jewel must be new and not be worn. Any scratches or signs of wear on the jewel may result in a refusal to take back the jewel.

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In accordance with the provisions of Articles L 221-18 et seq. Of the French Consumer Code, the Customer may abandon his order without justifying any reason. To do this, he has a right of withdrawal. He can exercise it (or a third party designated by him with the exception of the carrier) within 14 days of receipt of the Product.

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Before the expiration of this 14-day period, the Customer must inform Lisa Motte Artisan Bijoutière of his decision to withdraw either by sending him the withdrawal form appearing at the bottom of the GTC by cutting it or in your package, after having duly received it. completed, or by sending him an email expressing clearly and unambiguously this decision and mentioning the number of his order to: lisa.motte@me.com

The Customer must return the Product, at his expense (unless the product does not conform or has a manufacturing defect), to Lisa Motte Artisan Bijoutière, at the address mentioned on the withdrawal form no later than 14 days following the communication of its decision to withdraw.

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Lisa Motte Artisan Bijoutière strongly advises her Customers to return the products by Colissimo or Letter Max followed. The Customer also has the option of choosing the carrier of his choice. It is therefore recommended to provide proof of this return, which assumes that the Products are returned with parcel tracking, or by any other means giving a certain date.

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Lisa Motte Artisan Bijoutière must reimburse the Customer, at the latest within 14 days from the date on which Lisa Motte Artisan Bijoutière has actually collected the Product or from the date on which the Customer has provided her with proof of shipment of the Product.

Reimbursement will be made by bank transfer to the card used to settle the initial invoice.

It is not possible to replace or exchange returned products. You will have to place a new order online.

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Regarding returns of personalized products: Article L 121-20-2 of the Consumer Code provides that the right of withdrawal cannot be exercised for contracts for the supply of goods made to the consumer's specifications or clearly personalized.

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10. EFFECT OF THE CONTRACT

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The contract produces all its effects as soon as it is concluded and cannot be terminated unilaterally by one or the other of the parties, unless the Customer uses his right of withdrawal under the conditions laid down by articles L 221-18 et seq. Consumer Code.

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11. INTELLECTUAL PROPERTY

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The Customer acknowledges that Lisa Motte Artisan Bijoutière Products and distinctive signs (image, photographs and composition of photographs, concepts, packaging, product names, texts, illustrations, etc.) are the exclusive property of Lisa Motte Artisan Bijoutière, in particular under of intellectual property, for the duration of the protection of these rights and for the whole world.

Certain Products have been registered as a design and are automatically protected by copyright.

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The Customer shall refrain from any act of reproduction or use of Product models, packaging, photographs, composition of photographs, concepts, product names, texts, illustrations, trademarks or distinctive signs, business secrets, techniques or knowledge. used by Lisa Motte Artisan Bijoutière, as well as any act tending to the appropriation of these elements, whether or not they are the subject of protection by Lisa Motte Artisan Bijoutière by a trademark, a design or a right author.

Consequently, any reproduction not authorized by Lisa Motte Artisan Bijoutière will be the subject of an infringement liable to legal proceedings.

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12. PROCESSING OF PERSONAL DATA

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As responsible for processing your personal data, Lisa Motte Artisan Bijoutière wishes to respond to your concerns relating to the confidentiality of the information you send us by all means of communication, in particular: website www.lisamotte.com and social networks (here- after “Communication Channels”).

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When you provide us with your personal data, you authorize us to use it, store it and, where appropriate, transmit it to our partners when the processing of your requests requires it. By providing us with personal data through the Communication Channels, you agree to this policy. Our policy is subject to change in order to take into account changes in the legislation in force in the field of personal data. We will keep you informed of any changes made.

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Personal data transmitted to Lisa Motte Artisan Bijoutière

This is information about you as a natural person that you have voluntarily communicated to via the various Communication Channels and which is essential for the processing of your order (such as in particular your name, first name, email address, telephone number. , address).

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We inform you that the information that must be provided to Lisa Motte Artisan Bijoutière is marked visibly by an asterisk on our website (hereinafter “the Site”). Information not marked with an asterisk is optional.

This information is essential for processing your orders, unfortunately they cannot be processed in the absence of this information.

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Solicit you during marketing operations

Your data may also be used for commercial purposes:

• Management of any subscription and unsubscription to newsletters at your request;

• Communication of information relating to Lisa Motte Artisan Bijoutière and its partners: news, products and services, commercial prospecting and personalized offers.

How and for how long?

Securing your data

As responsible for processing your personal data, Lisa Motte Artisan Bijoutière implements all the technical and organizational measures necessary to respect the protection of your personal data.

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Retention period of your data

We store this information for a period that is proportionate and necessary for the purpose for which we are processing it and in any case for the period necessary to meet a legal or regulatory obligation. The data are kept for a period which does not exceed the period necessary for the following purposes:

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• Newsletter: your data will be kept as long as your subscription is active. You can end it at any time by unsubscribing at the link that will be provided.

• Execution of an order: the data necessary to process your request will be kept for a maximum period of three years from your last order or from our last contact.

• Commercial offers: your data will be kept as long as you agree to receive our commercial offers. You can refuse them at any time by unsubscribing in the link that will be indicated.

For which recipients?

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Lisa Motte Artisan Bijoutière and her partners

We would like to inform you that in order to allow the execution of the purposes mentioned in the point above, your data may be processed by technical service providers (IT, hosting, distribution of emails, maintenance, online payment provider, etc. ), which are located within the European Union.

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Third parties not partners

Lisa Motte Artisan Bijoutière undertakes not to transfer or sell personal data concerning you to non-partner third parties. We do not share any personal data with agencies or companies for marketing or commercial purposes.

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If the law, an authority (for example the tax administration or the CNIL) or a judge were to force Lisa Motte Artisan Bijoutière to communicate personal data concerning you, Lisa Motte Artisan Bijoutière undertakes, as far as possible, to notify you (unless Lisa Motte Artisan Bijoutière is not authorized to do so, in particular given the legal or judicial obligations that may fall to her).

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How do links on Sites to other sites affect me?

We may from time to time place links on our Site to other websites and applications operated by third parties. These links are only present for your convenience and are intended to add value to your visit. However, by including these links, we have no control over these websites and applications, which are independent of Lisa Motte Artisan Bijoutière and have separate privacy policies. When you leave our Site, please be aware that our policies cease to apply. Therefore, we will not be responsible for the accuracy, relevance, availability, reliability, compliance with copyright, legality or decency of the material contained in third party websites and applications linked to our Site. We strongly encourage you to review the terms and privacy policies of any third party websites and applications before using their sites.

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To modify one or more personal data entered in your customer area, we invite you to contact your advisor and / or send your request to the following email address: lisa.motte@me.com

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• What if you have further questions regarding Lisa Motte Artisan Bijoutière's privacy and cookie policy?

If you have any questions or doubts regarding this privacy and cookie policy, you can contact us at the email address lisa.motte@me.com or by sending us a post at 12 Avenue Benoit Lévy 94160 Saint-Mandé

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13. THIRD PARTY LINKS

Certain content, products and services available through our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us. We are not obligated to review or evaluate the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other material accessible on or from these third-party sites.

We are not responsible for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transaction made in connection with these third party websites. Please read the policies and practices of third parties carefully and make sure you understand them before entering into any transaction. Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to these same third parties.

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14. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

We do not warrant or make any representations that your use of our Service will be uninterrupted, prompt, secure, or error free.

We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notifying you first.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk. The Service and all products and services provided to you through the Service are (unless expressly stated to the contrary by us) provided "as is" and "as available" for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or merchantability, fitness for a particular purpose, durability, title and freedom from infringement.

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Lisa Motte Artisan Bijoutière, our directors, managers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors cannot be held responsible for any injury, loss, claim, or direct, indirect damage. , incidental, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenues, savings, data, replacement costs or any similar damages, which '' they are contractual, tort (even in cases of negligence), strict liability or otherwise, resulting from your use of any service or product derived from this Service, or as to any other claim related in any way to your use of the Service or any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from the use of the Service or any content (or product) posted, transmitted, or otherwise made available through the Service, even if you have been notified of the possibility that they may occur. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.

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14. APPLICABLE LAW AND COMPETENT JURISDICTION

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The GTC are subject to French law.

In accordance with consumer law, in the absence of an amicable agreement, all disputes to which the GTCS could give rise, concerning its validity, interpretation, execution, termination, their consequences and their consequences will be submitted to the competent court in accordance with the common law jurisdiction rules.

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Withdrawal form (cut out or by email)

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(Please complete and return this form only if you wish to use your right of withdrawal regarding an order). Return shipping costs are your responsibility.

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For the attention of Lisa Motte Artisan Bijoutière - 12 Avenue Benoit Levy - 94160 Saint Mandé.

I hereby notify you of my withdrawal from the contract for the sale of the Product below: ………………………………………………………………

Ordered on (*) / received on (*): …………………………………………………………

Client name : ……………………………………………………………………………………………………………………….

Customer address: ………………………………………………………………………………. ………………………

Signature of the Client (only if this form is notified on paper):

…………………………………………………………………………………………………………………………………… …………………………………… ..

Date: ……………………………………………………………………………………………………………………………… …………………………………

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